Most strata disputes are not arguments about the law — they are two people working from different assumptions about a document neither has read. Each case study below takes one question that regularly reaches a committee, works it through the Act and the registered plan, and says what to record.
They are written generically. Nothing here describes a particular scheme, owner or dispute, and where the answer turns on your own plan or by-laws — which is most of the time — the page gives you the test rather than a verdict.
An owner wants the fence outside their back door repaired. Is that the owners corporation’s job or theirs?
Read the case study →The work is done and the invoice has arrived. What has to be on it before the treasurer pays, and what does a missing ABN cost you?
Read the case study →Where should bins be kept, when can they go out for collection, and what can a committee do when they are left out?
Read the case study →The bank holding the strata account wants identification for the whole committee. How much does it actually need?
Read the case study →Running a scheme yourself and want the whole picture rather than one question? The user guide covers levies, arrears, s106 maintenance, meetings and the records you have to keep.
Current as at 27 September 2026. Strata surfaces statutory rules as guidance, but it is record-keeping software, not legal advice, and no page here accounts for the particulars of your scheme. Check the Act, your registered strata plan and your by-laws, and get advice before acting on anything with money or a dispute attached.